FAQS
Frequently Asked Questions
What is Light With Purpose?
Light With Purpose is a hand-poured, women-owned candle company based in Texas. Founded by 4 sisters, our mission is to empower people and foster connections through every purposely poured candle.
What type of candles does Light With Purpose offer?
All of our candles are soy-wax based. The wax used for our candles is a custom blend, composed of primarily soy ingredients.
What is your processing time for orders?
Once an order has been placed, there is a 24-hour processing period. Your order will be shipped within 3-5 business days.
What shipping method do you use? Will I receive a tracking number?
We ship via USPS. You will receive an email with tracking information once your order has shipped. If for some reason you did not receive this information, let us know at info@lightwithpurpose.com and we will send it over.
Oh no! My address is incorrect on my order. What do I do?
If you notice your address is incorrect after your order has been placed, please contact us at info@lightwithpurpose.com, so that we can correct it before shipping your order.
What is your refund policy?
We do not issue any refunds. However, your satisfaction is very important to us. If you are not happy with your purchase, please contact us.
Do you ship internationally?
Unfortunately, we do not ship internationally at this time. It’s in the works!
How often are new scents/products released?
New products will be released quarterly. We also will release some flash scents and/or special releases. Follow us on social media (@_lightwithpurpose) and sign up for our newsletter on the homepage for early access!
Do you sell your candles wholesale?
Yes, please contact us at info@lightwithpurpose.com for more information.
Disclaimer
Each candle is hand poured by our team in Garland, TX. Due to these candles being handmade there may be some miniscule imperfections such as: slightly off centered label, minor discoloration of wax, etc but know that this does not affect the quality of your candle.
Copyright Notice: All photos on this website have been taken by Light With Purpose and are not to be used, manipulated, distributed or reposted to any site without our expressed written permission. ALL RIGHTS RESERVED. ALL LABEL DESIGNS & PHOTOS BELONG TO LIGHT WITH PURPOSE, LLC.